Maybe, there are some customers complained that we ask too many questions before quoting the products, such as the diamond segments. But this is one of our pre-sale services, which is good for both sides.

There are mainly 3 reasons:

1. To confirm the size of the diamond segments.
   1. What’s the diameter and thickness of the blade on which the segments used?
   2. What’s the size of the diamond segments you want?
2. To confirm the formula of the diamond segments.
   1. What materials are supposed to be cut by the segments, granite, marble, concrete, or other stones?
   2. What’s the blade type on which the segment used on, single-blade, multi-blade?
   3. What’s the type of the cutting machine, bridge saw, single arm cutting machine?
   4. What’s the power of the motor, and the rpm?
3. To confirm the price of the diamond segments.
   1. What’s the quantity?
   2. Do you need any customization?

Asking these essential questions before quoting allows us to find exactly what our customers need while also offering a competitive price point, making it a win-win situation all around!

We are a trading company that has established close business relationships with reliable diamond tools factories and related equipment manufacturers. We can find the most appropriate products for your needs and give you better services.

The minimum order quantity (MOQ) for each product is different and can be found on the specific product page. However, if you wish to customize any diamond tools or machines, please do not hesitate to contact us. We would be more than happy to provide a price quote, MOQ, and estimated lead time for your order. Thank you for your interest!

We accept a variety of payment methods, including T/T, Paypal, Western Union, Alipay, and L/C. 100% payment is required before shipment.

We suggest shipping small orders via Air Cargo or Express (DHL, FEDEX, UPS, TNT, etc.), and bulk orders via Air Cargo or Sea Cargo. Our sales team will find the best transport mode based on the product's characteristics and your requirements for transport charge and duration.